Booking Info |
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Disclaimer: Please ensure that the following booking information is read and understood. Southern Sun and their partners will not be held liable as this is a traditional experience at individually owned establishments not owned by Southern Sun or their partners. Please refer to the introduction or about us pages for further information. Please note that all accommodation is on request until confirmed directly by the establishment.
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Booking considerations / information:
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Additional Meals:
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Breakfasts are supplied by all Bed & Breakfast / Guest houses, except where
self-catering option is booked. All additional meals – lunch, dinner etc – are on
request and must be pre-booked. These meals are an additional cost - please confirm
prices with establishments when making reservations. The majority of Bed & Breakfast
/ Guest houses do not have a liquor licence.
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Cell phones (Mobile phones) / Internet:
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The cell networks are based on the GSM 900 and 1800 band. Cell phones (Mobiles)
can be rented at the airports and/or SIM cards can be purchased on a pay-as-you
go/prepaid system from any of the service providers.
GSM, GPRS/EDGE and 3G/HSDPA (1.8Mb/s internet) is available. Most of our establishments
offer internet access to clients. Please confirm cost of using internet. Internet
cafes are found throughout the country.
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Cuisine:
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A wide range of cuisine is available in South Africa. Owners will assist guests
with suggestions / options of restaurants and entertainment in the vicinity. When
visiting one of our township establishments, try some of the township cuisine –
pap and sauce, stews, mogodu (tripe), samp and beans, to name a few or visit a shebeen
(a township bar).
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Electricity:
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220 volts – the plug points are unique to South Africa comprising 3 round prongs.
If you can not find an international adaptor in your country of origin they can
be purchased in South Africa.
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Health and other requirements:
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The sun in South Africa is very strong, We advise the use of sun blockout lotion
at all times during the day. If travelling to a malaria area please ensure that
you take the appropriate preventative measures / medication – please consult your
doctor.
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Gratuities:
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Gratuities are not included in the final bill in South Africa. If you are satisfied
with the service and wish to show your appreciation – for waiters: 10% to 15% of
the bill, Porters: R5 per suitcase.
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Reservations:
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When contacting one of our establishments to enquire / book accommodation please
ensure that you confirm the following:
- Availability
- Rates
- Please confirm rates as they vary according to location and grading
- Payment:
- Deposit - Please confirm deposit required for reservation and how the payment will
be transacted
- Payment options - Not all establishments have credit card facilities, so direct
deposit or cash will be required.
- Cheques are not accepted.
- Cancellation Fees:
- Please confirm the cancellation policy with the establishment
- Should there be any change or cancellation to your booking after confirmation, please
liaise directly with the establishment.
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Transport/Tours:
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Most of our establishments offer secure parking for visitors driving themselves.
We have associated tour operators that can transfer or arrange tours for guests.
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Smoking:
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South Africa has a non-smoking policy and smoking is only permitted in clearly marked
areas.
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VAT:
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14% VAT will be charged on all purchases and services in South Africa. Foreign tourists
can claim a refund on certain articles on departure from the country.
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Weather:
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The weather varies between regions and is generally sunny. Summers are generally
very hot with some areas experiencing dry heat and others high humidity.
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